Frequently Asked Questions
Everything you need to know about shopping with Move.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer international shipping?
Yes, Move ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my order status?
Once your order is placed, you can track its progress through the 'My Orders' section of your account or by clicking the link in your shipping confirmation email.
Are your products covered by a warranty?
Most of our products come with a 1-year manufacturer warranty against defects. Please check the specific product page or contact our support team for more details.